For purposes of this Policy the following definitions shall apply: ‘Personal information (personal data)’ means any information or set of information that identifies or could be used by or on behalf of Aahil Tours & Travels to identify an individual, in particular name, surname, company business name, address, website address, e-mail address and credit/payment card information –. ‘User’ or ‘Users’ means any customer of Aahil Tours & Travels , who uses our software. ‘Agent’ means any third party that collects, process and/or uses personal information under the instruction of Aahil Tours & Travels ‘Aahil Tours & Travels ’ means Aahil Tours & Travels , its successors, subsidiaries, divisions and groups in the United States.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Please be aware we may disclose personal data to respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims.
5. Questions and concerns
If you have any questions or concerns, or if you wish to update, delete, or change any personal information we hold, please contact us at firstname.lastname@example.org.
6. What information we collect
A. Provided data
Aahil Tours & Travels ’s main purpose of gathering personal data and user’s other information is to maintain service, ensure safe and guaranteed service performance for its users, upgrade and improve functionality of its services and products. Personal data and other user’ information collected by Aahil Tours & Travels is used in order to complete user registration and at the same time to ensure his access to Aahil Tours & Travels ’s services and products. While registering on our website we request that you provide us with such information as: name, surname, company business name, address, website address, e-mail address and credit/payment card information in the event when a user continues to use our services after free of charge trial period. Unless a user decides to use our services after free of charge trial period, credit/payment card information is not required. We also collect personal data provided by users while using our services and programs. Some of the provided user’s information such as: your IP address, domain, browser type, operating system type etc. may be automatically acquired when a user visits our websites. When contacting Aahil Tours & Travels the user may be requested to render accessible analogical data to those provided while registering on our website. Personal data provided in connection with the correspondence between the user and Aahil Tours & Travels shall be used strictly to reply to inquiries made by the user or to transfer information. We use the information you provide us in order to provide you with customer service, allow you to view your reports, chats, chat logs, view the chat operators (persons you employ while using our software) and visitors to your Aahil Tours & Travels service. When using the support section of our site we may collect your e-mail address, name or openID account for the purpose of allowing contact with our support team. When using our software we may collect device information such as device type, operating system type and application version. We use this information in order to provide an optimized version of our application for your device type. Please be aware we also collect and process data related to the use of our software and services by our users and their customers. We use such data for statistics purposes. We may use it also to improve our software or create and improve new services. We collect and process such data collectively and anonymously.
B. Geo-Location data
Please be aware Aahil Tours & Travels may have access to your geo-location data as we collect and process IP address of all devices you use our software on. Collecting and processing your geo-location data refers to mobile devices as well as computers.
C. Communications from the site
If you choose to receive it, we will send you a ‘Aahil Tours & Travels daily summary’. This e-mail is provided as part of the service so that you may have a summary of your daily chat logs. You may opt-out from receiving this at any time by updating your preferences within your account. We will occasionally send you push notifications in order to make you aware of any outages of service or to send you ‘Aahil Tours & Travels daily summaries’ if you choose to receive them. You may opt-out of receiving these types of communications by turning off push notifications at the device level.We may also send you some e-mails from our blog (described more fully in Subsection J below). If you wish not to receive such notification you have an option to ‘unsubscribe’ this type of communication anytime. We will also send you notifications related to some important updates of our products. The purpose of sending you such e-mails or messages is to keep you informed of the latest improvements, features and other developments. From time to time we may also send you some other messages, notifications or text messages (both transactional and promotional SMS). Users who leave their contact details while accessing particular sections of our website (such as reports) might receive additional messages not described above.
D. Third party personal data
As you are using our services, you may click through certain links or promotions that will enable you to purchase products or use services provided by promotional partners or other sites or commerce providers. Some of those entities may share with us certain information that you provide to them. By clicking through to those links or promotions, you agree to allow us to receive and use any information, except for credit card information (account number, expiration date) that you may provide to such entities, under the same terms as if you provided it to us directly.
We may purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we may tie this information to the personally identifiable information they have provided to us.
E. Children personal data
Aahil Tours & Travels shall take precautions to ensure the highest security level of all information and all personal data provided by minors using our services and products. We do not knowingly collect personal information from anyone under the age of 13. If you notice we collect and process personal data of anyone under the age 13 incorrectly, please contact us at: If you are under the age of 13, please do not submit any personal information through our website or services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the website or services.
F. Using ‘cookies’
G. Mobile analytics
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We may link the information we store within the analytics software to personal data you submit within the application.
H. Social media (features) and widget
7. Data disclosure
Aahil Tours & Travels ’s main purpose of gathering personal data and users’ other information is to maintain service, ensure safe and guaranteed service performance for its users, upgrade and improve functionality of its services and products. Owing to the above process we exceed our users’ expectations, we provide a constant development of our products the use of which becomes much easier and more convenient. In order to ensure orderly and safety functioning our service and products we use the software of other entities providing services (described below). The following are exceptions, with respect to whom we may share your personal information:
Aahil Tours & Travels reserves the right to disclose personal data to any of our parent, subsidiary, affiliated or successor companies.
Credit/payment card data provided by the user are disclosed solely to professional companies that conduct non-cash transactions and only to the extent necessary to effect the payments. Except for the above situations Aahil Tours & Travels shall not disclose any information or personal data provided by users.
Personal data and other information provided by users shall not be disclosed to third parties unless the obligation to disclose the information to third parties results from the currently effective provisions of law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, or if it is necessary for the Aahil Tours & Travels ’s security and its rights protection, including the protection against the claims submitted by the third parties. The provided user’s information may be utilized in the event of breach of terms and conditions for the use of services, misuse of funds, the necessity to take action against all user’s unlawful actions. Aahil Tours & Travels shall transfer no information or personal data to third parties for marketing purposes. Aahil Tours & Travels reserves the right to use the provided data for the marketing purposes and other purposes connected with presenting up-to-date offer of products and services in direct contacts with the user. You may opt-out from our marketing e-mails at any time by following the unsubscribe instructions located at the bottom of each communication or by e-mailing us at email@example.com.
9. Accountability for Onward Transfer
We will not transfer your personal data originating in the EU and Switzerland to third parties unless we ensure such third parties is obliged to provide at least the same level of privacy protection to your personal data as required by the Principles of the EU-U.S.
We guarantee that we take reasonable and appropriate technical and operational measures to protect your personal information we collect and hold from loss, misuse and unauthorized access, disclosure, alteration, and destruction. While protecting your personal data we take into due account the risk involved in the processing and the nature of the personal data.
11. User generated content
Aahil Tours & Travels will have unrestricted access to use, modify, recreate or as maybe required from time to time any part of user generated content being created, generated, published, shared by the users on its website or Aahil Tours & Travels controlled or moderated or administrated 3rd party social media applications like Facebook, WhatsApp. Aahil Tours & Travels has the right to distribute, publish, recreate, modify and use the user generated content across the website and 3rd party social media applications. Aahil Tours & Travels also reserves the right to market this content it may deem fit for its own advertisement purposes.Aahil Tours & Travels will not share any personal confidential financial information like credit card details on its platform publicly or sell them to a third party.
If you wish to access, amend, or confirm that Aahil Tours & Travels has personal data relating to you, or if you wish to correct or delete your personal information if it is inaccurate, please notify us at: firstname.lastname@example.org. We will respond to your access request within 30 days. To request removal of your personal data from our testimonials or customer support forum, please contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
13. Recourse, Enforcement and Liability
Since we are committed to protecting your privacy as set forth in this Policy, if you think we are not in compliance with our Policy, or if you have any question or if you wish to take any other action concerning this Policy or your personal information, we encourage you to contact us. We will investigate your complaint, take appropriate action and report back to you within 30 days
From time-to-time we may provide you the opportunity to participate in a survey within our Aahil Tours & Travels application or via e-mail. If you participate, we may require your name and e-mail address. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information.
We allow you the option to integrate your live chat with third party add-ons. Please be aware that Aahil Tours & Travels is not responsible for any information that may collected through these third party add-ons.
16. Data protection
Aahil Tours & Travels applies technical safety measures of the highest standards to protect the provided personal data against loss, destruction, misuse, unauthorized access or disclosure. The used measures and technology ensure complete safety of the personal data provided by the user. The personal data is available solely to the user or to a person indicated by him provided authorized access has been granted to that person. You control who you allow access to the Aahil Tours & Travels app by either selecting everyone or limited IP addresses. The security of your personal data is important to us. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Aahil Tours & Travels takes all necessary steps to update and modernize data protection system. No data transmission via the Internet, however, can guarantee 100% safety. When you enter sensitive information (such as credit card number) on our website or within our applications, we encrypt the transmission of that information using secure socket layer technology (SSL).
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by e-mail (sent to the e-mail address specified in your ‘owner’s account’) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
18. Commercial transactions
We post customer testimonials on our website which may contain personal data. We use the ‘Twitter social plugin’ to display our customers’ comments on our website. In any other scenario we do obtain the customer’s consent via e-mail prior to posting the testimonial to post their name along with their testimonial.
20. Community forum
Our website may offers publicly accessible forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
21. Link to Other Sites
TERMS & CONDITIONS
This Terms of Service Agreement (hereinafter "Agreement") sets forth the terms and conditions by which we, provide the Aahil Tours & Travels Application Services to site visitors, users, registered members and account holders. By visiting our site, using any of the tools and services provided via our site, or registering an account, you thereby agree to be bound by each of the terms and conditions of this Agreement.
We may automatically amend this Agreement at any time by informing you of the amended terms via email to an email address you provide to us, if you are a registered account holder. Such amendments will be effective when sent to your last known email address. It is your duty to keep your email address up to date and to maintain a valid email address and to ensure that emails we send you are not filtered or stopped by spam filters or other types of email blocking functionalities. Alternatively, we may merely post the amended terms and make them available to be read by current account holders. In such cases, the modified terms and conditions of this Agreement are effective and in force when posted by us.
For those visitors to Aahil Tours & Travels who have not registered as users, or who have let their memberships elapse, it is their responsibility to read this Terms of Service each time they access any portion of our site. Any usage of this site by you, including merely viewing our home page or any page published on our site, as an unregistered Aahil Tours & Travels user, means that you agree to be bound by each and every one of the terms and conditions of this Terms of Service Agreement.
Our Commitment to You
We are committed to bringing you the best possible tools and services designed to meet your needs and expectations. We promise you that our Aahil Tours & Travels Application Services will be available at least 99.9% of the time, excluding those periods where we conduct regularly scheduled maintenance or where unforeseeable and unavoidable service outages occur due to Internet, router, or Internet Service Provider related downtime outside of our control. While we are not and cannot be responsible for your own connection to the Internet, or the functionality of your own private systems or software existing outside of our Aahil Tours & Travels Network, we guarantee that you will, except for those conditions mentioned above, be able to access the Aahil Tours & Travels Application Services 99.9% of the time.
If for some reasons the Aahil Tours & Travels Application Services do not meet our stringent standard of availability, you may request a refund in the amount of 5% of your Monthly License Fee. Refunds will be issued in the form of a credit towards your next invoice, unless the affected month was pre-established by you as your final month of service, and you have informed us of that in writing prior to the service outage and in such cases your refund will be issued via check or credit card order (at our sole option) within 60 days of your request and upon our verification of the service outage, including the actual amount of downtime.
We makes every effort to perform all service maintenance activities during pre-scheduled maintenance windows. Currently, the maintenance windows are set for Friday and Saturday evenings, from 10:00 p.m. to 2:00 a.m. Indian Standard Time, We may not utilize every maintenance window. If system downtime is planned during any maintenance window, we will issue an announcement prior to the date of the planned maintenance activity.
You will be billed for services you have selected to receive on a recurring basis until and unless the service(s) we are providing is cancelled by you. You may select from monthly, quarterly, or yearly recurring billing plans. By accepting any of our services, you agree to keep us updated as to your billing information.
Accounts that have become delinquent (more than 10 days past due) are subject to deactivation without further notice being given to you.
Our charges are not based upon actual usage of the Aahil Tours & Travels service, but instead, are based upon a license fee that entitles you to use the Aahil Tours & Travels service. You must specifically cancel any service that you no longer wish to use and pay for.
You agree to hold our company, its officers, directors, employees, partners, affiliates and associates harmless and indemnify and defend from any civil claim of any nature that arises from your usage of the Aahil Tours & Travels Application Services. You agree to be bound by the terms and conditions of our Acceptable Use Policy which is hereby incorporated by reference as if fully set forth herein.
We may terminate this Agreement immediately for any reason without notice to you. Your account will be terminated if you violate any of the terms and conditions of this Agreement.
WE PROVIDE YOUR ACCOUNT AND OUR SERVICES ON AN "AS IS" BASIS, SUBJECT TO THE LIMITED WARRANTY PROVIDED HEREIN, OUR SUPPLIERS, PARTNERS AND AFFILIATES, IF ANY, AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OR CONDITIONS OF ANY KIND, SAVE FOR OUR LIMITED WARRANTY PROVIDED HEREIN, INCLUDING ALL FURTHER AND ADDITIONAL EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You understand and agree that our services may be unavailable for extended periods of time, and we do not warrant or ensure the continuous availability of our services. We may discontinue any or all services provided to you at any time without notice to you. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. We should not be liable for any delay or failure to perform resulting directly or indirectly from any causes beyond our control.
IN NO EVENT SHALL OUR SUPPLIERS, PARTNERS, AFILLIATES OR WE BE LIABLE FOR ANY LOST PROFITS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF OR IN CONNECTION WITH YOUR ACCOUNT OR THIS AGREEMENT. OUR LIABILITY TO YOU OR ANY THIRD PARTIES IS LIMITED TO THE REMEDIES PROVIDED THROUGH OUR LIMITED WARRANTY. Some states do not allow the foregoing limitations of liability, so they may not apply to you.
If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, all unaffected provisions or elements should remain in full force and effect. Any failure on our part to enforce any portion of this Agreement does not serve to waive the enforceability of the remaining portions or other breaches on your part regarding this Agreement.
This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.